Kiosk Rental Terms
Kiosk Rental Policy
At Pushpin Kiosk, we specialize in digital sign advertising tailored to meet your promotional needs. By entering into a minimum one-year lease, you can ensure consistent visibility while benefiting from our dedicated technical support. Please review the following important terms regarding kiosk rentals:- Please allow 4 to 6 weeks for delivery.
1. Kiosk Updates: We understand the importance of precision and timeliness in your campaign promotions. Our team is dedicated to ensuring you get the most effective sign rental service possible. With the requirement to submit updates five days before posting, we make it easy to deliver accurate content that resonates with your audience. We encourage prompt submissions, ensuring your scrolling text updates are processed within 24 hours. Remember, your message matters, and our goal is to display it flawlessly—because accuracy is key, and we cannot provide refunds for errors in submitted materials.
2. Our mission is to provide reliable, easily accessible sign rental solutions tailored to your needs. Ensuring that our kiosks are always functional is crucial, which is why we prioritize design with accessibility in mind. Our dedicated team guarantees that every kiosk is accessible for regular cleaning, necessary refills, repairs, and any hardware upgrades to keep your messaging fresh and effective.
3. Our early contract cancellation policy is designed to provide clarity and flexibility. If you need to cancel your lease before the end of the term, you will only incur a 35% restocking and shipping fee based on the remaining balance of your annual payment. We prioritize transparency and are committed to supporting you throughout the process, ensuring you receive the best service possible. Refunds will be issued 21 days after the equipment has been returned.
4. Replacement of Damaged Equipment: Pushpin Kiosk will replace kiosks or signs that are damaged due to issues such as broken screens or faulty parts, provided that the users do not cause the damage. The responsible parties may include customers, employees, owners, pets, family members, or helpers. Please note that no refunds will be issued for any downtime during the replacement process.
5. Tampering Policy: Tampering with the sign or kiosk is strictly prohibited. All repairs must be conducted by Pushpin Kiosk.
6. Kiosk Cleaning: Kiosk cleaning will be every 2 weeks, unless business is closed or weather conditions are unfavorable. These duties will be performed on the next available day for Pushpin Kiosk team.
7. The end of an agreement can bring up questions and considerations. Our commitment to customer service extends beyond just rental; renters must contact Pushpin Kiosk when the time comes to return the kiosk or explore renewal options. We encourage our clients to reach out well in advance so we can assist them with the logistics and make the process smooth and hassle-free.
